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BarBerCut Lite Service Update (May)
 

BarBerCut Lite Service Update

May 18, 2010

 

To the Operators of BarBerCut Lite games

Serial Number series BLFC81100724-04 through BLFC81100727-04 and BLFC81100805-(XX) through BLFC81101166-(XX)

Namco America would like to inform you of a potential issue with your games.

We have determined that the bracket for the y-rail assembly for these serial numbered games may not have been properly assembled. If your game is in this group and this condition is not rectified, the game can dispense prizes prematurely. It does this by allowing the scissor assembly to make contact with the strings in the back row of prizes, pulling them forward beyond their normal travel restrictions and snapping the prize off when it reaches the back bar. This condition needs to be corrected if you want your machine to operate properly.

The update is a relatively simple procedure involving removing the y-rail assembly from the machine, reversing the plate that attaches it to the game and then replacing the y-rail assembly. This service can be completed in less than 30 minutes. We strongly suggest that you check your unit’s serial number and if it is part of the group mentioned above, that you act quickly to check and update your unit. 

We have created printed instructions that explains the problem and demonstrates the corrective procedure. Please contact us at Namco America at 847 264-5610 or email at arcadeinfo@namcoamerica.com for a copy of both.

About Namco America Inc (NAI).

NAI is a wholly owned subsidiary of Namco Bandai Holding Co. NAI is committed to providing the ultimate interactive entertainment experience. NAI uses cutting-edge technology and advanced electronics to take their coin-operated games far beyond traditional entertainment.  Namco Bandai Holding Corp., which also has business related interests in films, toys, health equipment, consumer video software, and others, is a publicly traded corporation on the Tokyo Stock Exchange, and owns a number of other subsidiary entertainment companies around the globe.


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